Security and data protection
Student and staff data is sensitive. That is why Agent Kováč is built on single sign-on, pseudonymisation and clear rules on who can see what.
Hosting in the EU
Hosted in the EU; AI processing by vetted providers under a data processing agreement (DPA).
- Infrastructure in Germany and Slovakia.
- The specific terms of processing are set out in the data processing agreement (DPA).
Sign-in and access rights
Roles determine who sees what. Internal materials are kept separate from public ones.
- Single sign-on (SSO) using the OIDC standard.
- Separate permissions for students, staff and content managers.
- Internal materials are kept in a separate knowledge base and are visible only to signed-in staff.
Personal data protection (GDPR)
Users know what they are consenting to, and their identifiers are pseudonymised.
- Pseudonymised user identifiers.
- Consent to personal data processing that is requested again whenever the terms change.
- AI processing under a data processing agreement (DPA).
Technical safeguards
The platform is protected at several levels.
- Secure storage of credentials and keys.
- Network isolation between individual services.
- Daily data backups.
Answer quality control
Security also means making sure students get the right information. That is why you have a clear view of how the assistant answers.
- Answers with links to sources, so anyone can check them.
- Overview of conversations with problematic answers flagged.
- Reports on answer quality compared with verified answers, evaluated after the fact.
- User ratings of answers (like / dislike).
See how Agent Kováč would answer your students
In the demo we show you the assistant and agree on next steps. We prepare an individual offer based on the size of your institution, and a pilot is available.